Privacy Policy

At VIP Events Rental, we take your privacy seriously because it matters to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, submit a booking request, or communicate with our team. We are committed to keeping your data safe, secure, and confidential.

What Information We Collect

When you engage with our services, we may collect the following information:

 

    • Name

    • Email Address

    • Phone Number

    • Event Address (Location, ZIP Code, State)

    • Event Details (Date, Time, Type)

    • Items Requested or Rented

    • Preferred Contact Method

    • Any notes you provide via forms or email

We may also collect basic non-identifiable data for analytics purposes such as:

 

    • Browser type and version

    • Device and IP address (non-personalized)

    • Pages visited on our site

    • Referral source (e.g., search engine, social media, direct link)

How We Use Your Information

We only use your personal information for the following purposes:

 

    • To process your booking or quote request

    • To communicate with you about your rental

    • To deliver, set up, and track your rental equipment

    • To respond to your inquiries or support needs

    • To send you confirmations, reminders, or updates

    • To improve our website and services through anonymous usage data

We do not sell, rent, or trade your personal information to third parties. Your details are used solely by our internal team and trusted logistics partners when necessary to fulfill your order.

How We Protect Your Information

We follow industry-standard practices to keep your data secure. This includes:

 

    • SSL encryption on our website

    • Secure email and form submission

    • Password-protected systems

    • Limited access to customer information (only by authorized personnel)

    • Internal security policies to prevent unauthorized data sharing or misuse

We also regularly update our systems and monitor for vulnerabilities.

Cookies & Tracking Tools

Our website may use cookies or similar technologies to:

 

    • Understand visitor behavior and traffic sources

    • Improve navigation and page performance

    • Save your form entries temporarily (for convenience)

You may choose to disable cookies in your browser at any time. Doing so will not affect your ability to browse our site, but may limit form-saving functionality.

Communication Preferences

You will only receive emails or texts related to your rental inquiry, booking confirmation, delivery tracking, or event follow-up. We do not send promotional emails unless you explicitly subscribe to our newsletter.

You can opt out of communication at any time by replying “STOP” via text or requesting removal via email.

Children’s Privacy

Our services are intended for adults (age 18+). We do not knowingly collect personal information from children under 13. If we learn that we’ve accidentally received information from a child, we will delete it immediately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect new legal requirements, technology changes, or improvements to our processes. We will update the “Last Updated” date at the top of the page and notify you of any major changes.

📞 Contact Us

Have a privacy-related concern or question? We’re here to help.

Email: privacy@vipeventsrental.com

 

Thank you for trusting VIP Events Rental. We value your privacy just as much as we value your celebration.